1. Overview
Trustedge Realty ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or fill out enquiry forms related to Assetz Mizumi Reserve.
2. Information We Collect
When you fill out an enquiry form on our website, we collect the following information:
- Full Name – to address you properly and personalize communication
- Email Address – to send project updates, brochures, and follow-ups
- Phone Number – to contact you for site visits, calls, and WhatsApp communication
- Apartment Preference – to understand your requirements and share relevant options
- IP Address & Browser Information – for security and analytics purposes
3. How We Use Your Information
Your information is used solely for the following legitimate purposes:
- Respond to your enquiries about Assetz Mizumi Reserve
- Provide project information, pricing, floor plans, and digital brochures
- Arrange site visits, virtual tours, and follow-up meetings
- Send updates about new launches, offers, and payment plans (with your consent)
- Improve our customer service and website experience
- Comply with legal and regulatory requirements
4. Legal Basis for Processing (GDPR & Indian IT Act)
We process your personal data based on:
- Consent: You provide explicit consent by submitting our forms
- Legitimate Interest: To respond to your enquiries and provide real estate services
- Contractual Necessity: To facilitate site visits and property-related communication
5. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. Your information is shared only with:
- Assetz (the developer) – to facilitate your enquiry, site visit, and booking process
- Service providers (form submission services like FormSubmit.co) – solely to process your request
- Legal authorities – if required by law or to protect our legal rights
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically, we retain enquiry data for 3 years from the last interaction.
7. Data Security
We take reasonable precautions to protect your information. All form submissions are encrypted using secure HTTPS connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the following rights regarding your personal data:
- Right to Access: Request a copy of the data we hold about you
- Right to Rectification: Correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your data ("Right to be Forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Withdraw Consent: Opt out of marketing communications at any time
To exercise any of these rights, contact us at +91 9739988855 or email sunilkumarchejara888@gmail.com.
9. Marketing Communications & Opt-Out
By submitting your details, you expressly consent to receive calls, SMS, WhatsApp messages, and emails regarding Assetz Mizumi Reserve and other real estate projects. You may withdraw your consent at any time by:
- Replying "STOP" to any SMS or WhatsApp message
- Clicking the "Unsubscribe" link in our emails
- Calling us at +91 9739988855 and requesting removal
10. Cookies & Tracking Technologies
Our website uses Google Analytics and Google Ads conversion tracking to improve our services. These technologies may set cookies on your browser. You can disable cookies through your browser settings. We also use:
- Google Tag Manager: For managing analytics and marketing tags
- Facebook Pixel (if applicable): For remarketing purposes
11. Third-Party Links
Our website may contain links to third-party websites (such as Google Maps, FormSubmit.co). We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
12. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
14. Grievance Redressal
In accordance with the Information Technology Act, 2000, and applicable rules, the Grievance Officer for data privacy matters is:
- Name: Sunil Kumar
- Designation: Compliance Officer, Trustedge Realty
- Email: sunilkumarchejara888@gmail.com
- Phone: +91 9739988855
- Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Phone: +91 9739988855
- Email: sunilkumarchejara888@gmail.com
- Office Address: Trustedge Realty, # ANNAPPA COMPLEX 3RD FLOOR NO 2,
T C PALYA MAIN ROAD AYYAPPA CIRCLE 10TH CROSS,
BENGALURU URBAN, KARNATAKA-560016